Dual Authentication, New Height in Management
In today's increasingly fierce global competition, the management system standards formulated by the International Organization for Standardization have become the cornerstone for the stable development of enterprises. TONHEFLOW has re-examined passed two 2015 version certifications from SGS, demonstrating the company's determination to comprehensively enhance its overall management level. ISO 9001:2015 focuses on customer satisfaction and continuous improvement, while ISO 14001:2015 focuses on environmental protection and sustainable development. The parallelism of the two reflects TONHEFLOW's comprehensive perspective of balancing economic, social and environmental benefits.
Quality Inheritance, 12 Years of Dedication and Innovation
In 2013, TONHEFLOW passed the ISO 9001:2008 quality management system certification of SGS Company for the first time, opening a new chapter of standardized and normalized management. For the past 12 years, the company has always adhered to the principle of "striving for excellence and pursuing perfection." As the core principle of the quality policy, integrate quality management into every business process. Facing the new requirements of the ISO 9001:2015 standard, the company has comprehensively upgraded its quality management system, introduced a risk-based decision-making mechanism, strengthened the change management process, and ensured stable quality.
Environmental Protection Commitment, Systematic Environmental Management
Unlike the mature quality management system, the ISO 14001:2015 environmental management system is a brand-new management field for TONHEFLOW. The company started with high standards, demonstrating strong learning ability and execution ability. TONHEFLOW attaches great importance to integrating environmental management into its existing business processes. Through systematic identification of environmental factors and assessment of environmental impacts, TONHEFLOW has determined priority control matters and set practical environmental goals and indicators.
During the process of establishing the system, TONHEFLOW introduced a life cycle perspective, not only focusing on the environmental performance of its own operations but also extending management to the supply chain and product usage stages. This comprehensive perspective makes the company's environmental management work more systematic and in-depth.
Review and Verification, Professional Recognition
The SGS audit team conducted a comprehensive and detailed audit of TONHEFLOW, covering the key requirements of the two systems. The audit methods included document review, on-site observation, employee interviews, etc. The audit team paid particular attention to the degree of integration between the management system and actual business operations. In terms of quality management, they tracked the entire process from customer needs to after-sales service. In environmental management, they focused on assessing the identification of environmental factors, compliance with regulations, and emergency preparedness, among other aspects.
Continuous Improvement, Future Outlook
Obtaining certification is not the end but a new starting point for continuous improvement. TONHEFLOW has formulated a clear system maintenance and improvement plan, including regular internal audits, management reviews, employee training and performance monitoring, etc. At the same time, more attention will be paid to the actual effect of the system operation. Through data analysis and benchmark comparison, the maturity of management will be continuously improved.
This is not merely a matter of obtaining a certificate, but a management transformation that began in 2013 and has been continuously evolving. With the effective operation of the dual systems, Tonghe Company is moving towards the future with more stable and sustainable steps.